​Nurses Enterprise wants you to be satisfied with your purchase. If you find that a purchased course or state renewal anthology does not meet your training needs, you may request a full refund or course exchange within 30 days of your date of purchase, so long as the final exam has not been attempted and/or the certificate of completion has not been claimed or downloaded. Prior to attempting the final exam and/or claiming the certificate, your full purchase price will be refunded, or the course can be exchanged for another course (with equal value) . After the final exam has been attempted or certificate claimed, we are unable to issue a refund or course exchange due to the initiation of the accreditation process.